I run a small, dependable outfit — me, my apprentice, and a tight circle of vetted specialists I bring in when a job calls for it. We work on one or two projects at a time so nothing gets rushed and you always know who's on site.
I don't do hard sells or vague quotes. If something isn't worth doing, I'll tell you. If a job is too small to bother with, I'll point you to someone who can help. Honesty has built this business for me and it's not changing.